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Where is Copal Retreat located?Copal is an hour away from the Cancun International Airport,15 minutes north of Playa del Carmen, and 20 minutes south of Tulum.
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What's included in the price?Inclusions for the retreat with Copal will vary from retreat type and country. Curated to make sure you are taken care of from the moment you land until you are back home. This means we take care of accommodations, activities, meals and transfers - only on the arrival and departure days of your retreat and only within the time slots provided at the time of your reservation. If you are unable to make the time slots we can help arrange transportation at your own cost. Please refer to retreat details to check the specific inclusions. Your itinary is curated to ensure a stress free vacation where cleanliness and safety are never compromised.
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Can I come alone?Absolutely! Come alone or bring a friend. Most of our guests book solo and are excited to meet new amigos from all over the world.
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What is the difference between the room options?We offer beautiful ocean-front and courtyard suites that are steps away from the ocean, pool, common space, and rooftop studio space. Our suites can accommodate either private or double occupancy and offer all the necessary amenities to make your stay comfortable and enjoyable.
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Is transportation provided to and from the airport?Transportation to and from the Cancun International Airport is not included in the retreat package, but we can assist in arranging transportation for you at an additional cost.
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What is the difference between single and double occupancy?Single occupancy is for one person in one private room. A double occupancy is the rate per person in a shared room with that guest. Only guests of the same party can share in a double occupancy room.
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What type of cuisine is served at Copal Retreat?Our in-house chef delivers three meals a day with an exquisite menu offering deep Mexican roots with contemporary style influences, local and ethical ingredients, and will follow any dietary restrictions you may have.
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What type of cuisine can I expect at an Ayurvedic retreat?For this particular retreat there will not be any coffee, animal products or processed foods, it will be strictly Indian Ayurvedic meals.
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Are there any recreational activities available at Copal Retreat?Yes, we offer kayaks, paddle boards, beach bikes, and hammocks for you to use in your free time.
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Can I host my own retreat at Copal Retreat?Absolutely! We welcome individuals and groups to host their own retreat at Copal Retreat. Please contact us for more information on how to make that happen.
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Is there a refund policy?Yes, please refer to our terms and conditions for our refund policy. Must be within the time slot provided. Please know all deposits are non-refundable.
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What should I pack?We will be sending you a list of practical recommendations.
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Will I need travel insurance?Copal highly recommends it, on average coverage is between $25-$40 for the week with your provider and only takes a phone call. We like blue-cross if you are looking for a recommendation.
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